Microsoft entourage identity problem

Are the email accounts stored online? Can you not add the accounts to another mail client like Mail? Or log into them using Safari? Nov 25, AM. I have been using Office for some time but not Outlook since I couldn't figure out how to make it compatible with Entourage.

I have succeeded in connecting Outlook to my e-mail address so I can receive e-mails going forward. The problem is that I have about 15 years worth of old e-mails and contacts locked in Entourage and I can no longer open it and no, these are not stored on a server anywhere. Is there any way of getting them into Outlook? This all started because I wanted to sync the music library on my computer with my new iPhone and the Apple website told me I had to upgrade the operating system to do so Nov 25, PM in response to urban In response to urban Nov 25, PM.

More Less. Communities Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: urban urban Reply I have this question too 14 I have this question too Me too 14 Me too. You may get the below error message when you are trying to open Microsoft Entourage application:. The reason for this error seems unclear; there can be so many reasons for this error or scenario responsible for the above error.

Your continuous failure of recovery entourage database and the ultimate fear of Entourage data loss creep into the mind. Because after the above error, application get completely inaccessible to open. It will cause critical problems and lastly you will eagerly want to fix your Entourage issue as soon as possible. As mentioned above, the problem arises due to corruption to either MS Entourage database or database identity. Corruption can happen because of the following reason:.

Launch Microsoft Entourage to check if the problem has been fixed. Firstly you need to solve a particular case and relate what can be cause for the first error. It may be because of the upgrade issue. Many users often install both the versions and in the single system. That can also be the reason for most of the compatibility issue as both the versions have their separate components installed in the same system. Sometimes, a specific user's information can become corrupted. This problem can affect the installation or use of applications.

To determine whether you have this problem, you can log on as a new user or create a new user account, and then test an application. For more information about how to create a new user account, click the following article number to view the article in the Microsoft Knowledge Base:.

If the previous steps did not resolve the issue, the Entourage database most likely is damaged beyond repair. If there are no backups available and there is no other source of the data such as another computer or a handheld device , the lost data is not recoverable. In this case, you will have to start from scratch. Symptoms When you use Microsoft Entourage for Mac, you receive one of the following error messages: Error message 1 The Office database is damaged.

Entourage cannot access your data. To try to fix the problem, rebuild database. The action could not be completed. An unknown error occurred. Need more help? Expand your skills. Get new features first.